USB / Printer problem

7 replies [Last post]
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Joined: 08/11/2004

Hi everyone,

Hope one of you can help with this.

My girlfriends parents recently bought a printer scanner copier, all in one (hp psc 2175) but couldnt conect it to their computer as it didnt have a USB port, anyway they bought a plug and play USB card and I put it in for them, but the problem is the computer doesn't recognise it. Is there some specific place I have to go in the control panel (or elsewhere) to get it to recognise it? Their OS is 9.1

Thanks for any advise :)

Scan

It's better to burn out than to fade away...

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Joined: 02/12/2009

What manufacturer made the USB card? Did it come with software?

I assume from your post that the computer is not recognizing the card at all. (Not that the computer sees the card and any other USB device, but not the printer.)

n/a
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Joined: 08/11/2004

Thanks for getting back to me so quick, no, the comp isn't recognizing the card at all and it didn't come with any software, it just said plug and play and Mac compatible, unfortunatly all this happened last week and I can't find the box it came in. I will take it back out of comp. and look at it and get back to you on that one.

I wont be at her parents house again till monday so talk to you then.

Scan

It's better to burn out than to fade away...

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Joined: 08/11/2004

Ok, managed to get back sooner than expected, I took the USB card out (and also tried it in other two free slots, just to see if it would be recognized there... it wasn't) and the following is the info. written on it:

Opti
Firelink
82C861
140237
1 QUE

and on back of card is

49099/SD-USB 861-2
S/N. No. TS 02100053950

It's better to burn out than to fade away...

Offline
Joined: 02/12/2009

This is out of my league, you'll have to find out the manufacturer from your point of purchase, and then contact the manufacturer for support. Here's a likely starting place:

http://www.opti.com/html/usb1394.html

http://www.google.com/search?num=30&hl=en&lr=lang_en&ie=UTF-8&newwindow=1&safe=off&q=Firelink+opti&btnG=Search

Good Luck!

n/a
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Joined: 08/11/2004

Ök, will do, thanks!

It's better to burn out than to fade away...

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Joined: 08/29/2004

Did you try changing cards around in different slots? This used to be a fix for sound cards so it might work in your situation.

Offline
Joined: 08/11/2004

Hi chucko2,

Yes tried the three available slots but unfortunatly still no go, will have a look again this weekend and if I can't fix it, time to concede defeat and take it to the repair shop ;)

It's better to burn out than to fade away...

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