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What, you're still plastering posters all over town?!? The easiest, cheapest and thus most effective way to communicate with your screaming mass of fans is by e-mail. It's essentially free and very targeted. Add an "e-mail" column to that ragged clipboard that you pass around at shows to create a very valuable asset. But do band email wrong and you'll do more harm than good...
There are a few VERY important group email netiquette rules to follow, or people will get really pissed and curse your name for eternity.
- Always add a phrase like this to the end of every group email, and mean it:
"To be removed from this list, send a message with the subject 'remove' to: <coolsickoband@yahoo.com>
To be added to this list, send a message with the subject 'add' to: <coolsickoband@yahoo.com>"
Without these options, some will dismiss your info as SPAM, and in some states it's now illegal not to offer this "opt-out."
- NEVER let any recipient see the whole list. Always put email addresses in the "BCC:" (Blind Carbon Copy) field of your e-mail program. This hides the rest of the list from each recipient. The "BCC:" field is usually the third address entry field, after "TO:" and "CC:" (Carbon Copy). Put your own address in the "TO:" field.
This has these benefits:
- It keeps the addresses from being reused by someone else. Why give it away?
- You don't violate your fans' privacy and make them hate you.
- Replies come only to you. Everyone hates getting dozens of replies not intended for them.
- It keeps your message from looking like it was sent out to a billion people. Your message is much more personal and effective.
- (For more on BCC, read this detailed tip on mailing lists.)
- Don't overuse the list. More than one or two emails per month will turn people off. If you've got a bunch of shows in the coming weeks, list them all in one less frequent e-mailing, or rotate between sections of your list to prevent recipient burnout.
- Don't let each bandmember keep a separate list create a central list on a web-based system (such as YahooMail, Hotmail or AOL). All of you have access, but pick a list manager to actively manage the list, honor "remove" and "add" requests, clean up duplicates, etc. Advanced users should set up an automated list server.
- Triple check details before sending. Your impact is lost if a "correction- forgot to include the date" e-mail shows up two minutes later. Amateur!
- Avoid attachments of band flyers or pictures, even if they are really tiny. Use plain text instead of HTML email, which usually looks cheesy.
- Don't troll other lists to find more addresses for your list. That's counter-productive, completely inexcusable and grounds for an ass-whuppin'.
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